FAQ

You can register through the official ServX website or via the mobile app by downloading it from the AppStore or PlayMarket.

Yes, registration is available both with and without a referral link directly on the website.

Log in to your account using the username and password you created during registration.

After installing the app and registering, you can connect your device through your personal account, where the system automatically analyzes its power and available space.

The license is purchased through your personal account in the ServX app. You can choose a 3, 6, or 12-month license depending on your needs.

Purchasing a license allows you to earn income by providing your device’s computing power to the ServX network.

By providing 200 GB of space on your device, you can earn up to $1000 per year. Connect the phone to the network, and you'll start receiving daily rewards based on your phone's power and memory capacity.

Yes, under certain conditions, you can terminate the contract and receive a partial refund, minus any applicable penalties.

Companies working in AI, machine learning, bioinformatics, big data processing, and scientific research are our primary clients.

We collaborate with companies from the IT sector, working in artificial intelligence, data analysis, scientific research, and other technological industries.

Yes, in the future we plan to release servers based on ARM technology to increase computational power and ensure the stable operation of our network.

We plan to expand the network by connecting more users and devices, as well as developing partnerships with large companies that require computational power for their projects.

Our servers are based on ARM architecture, which is energy-efficient and less demanding on infrastructure resources compared to traditional architectures.

We collaborate with several research centers, AI startups, and companies that require high computational volumes. Specific partners will be announced on our website.

We aim to minimize our carbon footprint by utilizing existing mobile devices, reducing the need for new servers and infrastructure. ARM technology also helps lower energy consumption.

Yes, ServX works not only with individual users but also with corporate clients, providing them with distributed computational power for large-scale tasks.

To buy Bitcoin (BTC) or USDT (TRC-20 or BEP-20), follow these steps:

1. Choose a cryptocurrency exchange
To buy cryptocurrency, you need to register on a crypto exchange. Popular platforms include:
Binance
Kraken
Coinbase
Bitstamp

2. Register on the platform
Visit the chosen exchange's website and click the registration button.
Enter your email and create a password.
Complete the identity verification process (KYC – Know Your Customer). This will require uploading a photo of your passport or driver's license, as well as proof of address (e.g., a utility bill).

3. Deposit funds
After successful registration and verification, you need to fund your account in euros (or another currency).
Exchanges offer several deposit options: bank transfer (SEPA), credit/debit cards, Apple Pay, and other methods. Bank transfers via SEPA usually have low fees.

4. Buy BTC or USDT
Once your account is funded, you can buy the desired cryptocurrency:

Bitcoin (BTC):
Go to the "Buy cryptocurrency" section.
Select BTC and the amount you want to purchase.
Confirm the transaction and receive bitcoins in your exchange account.

USDT (TRC-20 or BEP-20):
Select the section for buying Tether (USDT).
Choose the desired withdrawal network: TRC-20 (Tron network) or BEP-20 (Binance Smart Chain).
Ensure your wallet or platform supports the chosen withdrawal network.

5. Withdraw cryptocurrency to your wallet
To transfer cryptocurrency to your wallet, go to the withdrawal section on the exchange.
Make sure you have selected the correct withdrawal network. For USDT, you can choose:
TRC-20 (lower fees, works on the Tron network).
BEP-20 (works on Binance Smart Chain).
Enter your wallet address and the withdrawal amount.
Confirm the transaction and wait for the cryptocurrency to be credited to your wallet.

6. Storage
After purchasing, it is recommended to transfer the cryptocurrency to a personal wallet for greater security. You can use:
Hardware wallets (Ledger, Trezor).
Software wallets that support the necessary networks (e.g., Trust Wallet for BEP-20 or TronLink for TRC-20).
Important notes:

Withdrawal fees may vary depending on the network.
For large amounts, it is recommended to use hardware wallets for cryptocurrency storage.
Ensure you have entered the correct address and selected the right network before withdrawing.
By following these instructions, you can safely and easily acquire Bitcoin and USDT in the desired networks.

Setting up a cryptocurrency wallet is easy, even if it's your first time. Here's a step-by-step guide for beginners:

Step 1: Choosing a cryptocurrency wallet
First, you need to choose the type of wallet that suits your needs. There are several main types:

Mobile/Desktop wallets: Applications that are installed on your phone or computer. Example: Trust Wallet, Exodus.
Hardware wallets: Physical devices that provide maximum security. Example: Ledger, Trezor.
Online wallets: Wallets that are accessible through a web browser. Example: Metamask, Binance Chain Wallet.
For beginners, a mobile or desktop wallet is a good choice because they are convenient and easy to set up. In this guide, I'll show you how to install Trust Wallet – one of the most popular and user-friendly mobile wallets.

Step 2: Downloading and installation

Mobile wallet:

Open the app store on your smartphone: App Store (for iPhone) or Google Play (for Android).
Search for "Trust Wallet" and find the app.
Click the "Install" button and wait for the download to complete.
Desktop wallet (e.g., Exodus):

Visit the official Exodus website (exodus.com) and download the version for your device (Windows, Mac, Linux).
Install the app by following the instructions.

Step 3: Creating a wallet
After installing the app, follow these steps:

Open Trust Wallet and click "Create a new wallet."
You will be asked to agree to the terms of use – check the box to accept.
Write down the 12 words (recovery phrase, seed phrase). These words are the only way to recover your wallet if you lose access to your device! Write them on paper and keep them in a safe place (do not take a photo or store them on the device).
The app will ask you to confirm the correct order of the words for verification.

Step 4: Securing the wallet

Set a password for the app to protect it from unauthorized access.
Enable biometric protection (if your device supports it, e.g., fingerprint or Face ID).

Step 5: Adding cryptocurrencies to the wallet
Now that your wallet is set up, you can add various cryptocurrencies:

Tap "Receive" in the app.
Select the cryptocurrency you want to add (e.g., Bitcoin (BTC), Ethereum (ETH), or USDT).
Copy your wallet address that will be displayed on the screen and use it to receive funds.

Step 6: Funding the wallet
To fund your wallet with cryptocurrency:

You send this address to someone who wants to transfer cryptocurrency to you.
Or, you buy cryptocurrency on an exchange (e.g., Binance or Kraken) and withdraw it to this address.

Step 7: Using the wallet

Sending funds: To send cryptocurrency, tap "Send," enter the recipient's address, the amount, and confirm the transaction.
Receiving funds: Use the "Receive" button to display your address or QR code for receiving a transfer.
Important points:

Never share your 12-word recovery phrase (seed phrase) with anyone.
Always double-check addresses when sending cryptocurrency. Transactions are irreversible.
For security, use two-factor authentication and strong passwords whenever possible.
Now you're ready to use your cryptocurrency wallet for storing and exchanging digital assets!

To exchange cryptocurrency and withdraw it to dollars (USD) or euros (EUR), follow these steps:

1. Choosing an exchange to convert cryptocurrency
First, you need to choose a cryptocurrency exchange that supports fiat currencies (USD, EUR) and allows withdrawals to bank accounts or cards. Here are some popular exchanges:

Binance
Kraken
Coinbase
Bitstamp
Gemini (for the U.S.)
Bitpanda (for Europe)

2. Registering and verifying your account
Sign up on the chosen exchange.
Complete the identity verification process (KYC) by providing identity documents (passport, driver's license) and proof of address (e.g., a utility bill).
This is required to comply with anti-money laundering (AML) regulations and protect users.

3. Transferring cryptocurrency to the exchange
Open the exchange and go to the “Deposit” section.
Select the cryptocurrency you want to exchange (e.g., Bitcoin or USDT).
Copy the address of your wallet on the exchange and send cryptocurrency from your personal wallet or another exchange to this address.
Wait for the transaction to confirm (usually takes a few minutes to an hour, depending on the network).

4. Converting cryptocurrency to fiat money (EUR or USD)
On the exchange:
Once the cryptocurrency is credited to your exchange account, go to the “Trade” or “Exchange” section.
Select the trading pair, for example, BTC/USD or USDT/EUR.
Place a sell order for the cryptocurrency: specify the amount you want to sell and the price (if you want a quick sale, use a market order).
Confirm the transaction. After this, the cryptocurrency will be sold, and you will receive dollars or euros in your exchange account.

5. Withdrawing fiat money (EUR/USD) to your bank account or card
Now that you have euros or dollars in your exchange account, you need to withdraw the funds:

Go to the “Withdraw” section.
Select the currency you want to withdraw (USD or EUR).
Choose the withdrawal method. Possible options include:
Bank transfer (SEPA for Europe, SWIFT for the U.S.): Withdraw funds directly to a bank account via international transfer systems. This is one of the safest and most popular methods.
Withdrawal to a debit/credit card: Suitable for fast transfers to your card.
PayPal (if supported by the exchange).
Enter the account or card details where you want the money to be sent.
Confirm the withdrawal and wait for the funds to arrive in your bank account (this usually takes from a few hours to several business days, depending on the withdrawal method and bank).

6. Fees and withdrawal times
Withdrawal fees can vary depending on the exchange and the withdrawal method. For example, SEPA bank transfers typically have low fees, while SWIFT transfers can be more expensive. The withdrawal time depends on the method: SEPA transfers in euros may take 1-2 business days, while card or SWIFT withdrawals can take up to 5 business days.

Important points:

Before sending cryptocurrency to the exchange, make sure you understand the fees for exchange and withdrawal. For large amounts, it is recommended to use reputable exchanges, as they provide security and insurance for funds.
Check if the chosen exchange supports withdrawals to your country and your type of bank account or card.
Alternatives:
If you don’t want to use an exchange, you can use cryptocurrency exchangers or P2P platforms, where users exchange cryptocurrency directly:

LocalBitcoins (for BTC)
Paxful (BTC, USDT)
Binance P2P (BTC, USDT, other coins)
On these platforms, you can find offers to exchange cryptocurrency for fiat directly with other users.

Now you know how to exchange cryptocurrency for dollars or euros and withdraw it to your bank account or card!

The deposit is returned in equal parts daily throughout the license period, as long as your device meets the network's operating conditions.

The ROI depends on your device's power and network activity. The average profitability can be found in your personal account.

Profits are credited daily but can be withdrawn once a week.

The minimum withdrawal amount is $20.

It takes up to 3 business days to process withdrawals.

Funds can be withdrawn once a week.

Withdrawals are available in USD, EUR, and other major currencies depending on the region.

Withdrawal fees range from 1-3%, depending on the withdrawal method.

Deposit fees depend on the chosen payment system, but they are usually 0%.

The maximum withdrawal limit is $1000 per day. The limit may change.

All transaction history is available in the "Finance" section of your personal account.

All our international payments comply with local and international legislation, payment system regulations, and currency control rules.

All tax obligations depend on the user's jurisdiction. Users are responsible for declaring their income in accordance with the laws of their country. We provide all necessary reporting information.

Yes, users are required to declare income in accordance with their country's laws. We recommend consulting with tax specialists for precise information.

Taxation may vary depending on the user’s country of residence. We advise familiarizing yourself with local tax laws or consulting a professional.

In case of a breach of the license terms, part of the deposit may be withheld as a penalty. The remaining amount will be refunded according to the terms of the agreement.

The choice of a license depends on the memory capacity of your device and the amount of time it can spend online. The longer your device operates, the more deposit is returned, and bonuses are awarded.

Depending on the chosen plan, the license is valid for 3, 6, or 12 months. After the term expires, you can renew it or purchase a new one.

Payment refusals may occur due to violations of usage terms, insufficient device activity on the network, program malfunctions, or attempts of fraud detection.

The license is tied to your device and account, and it cannot be transferred to another user. However, you can purchase a new license for a different device.

You can share referral links, QR codes, or flyers with your referral link. For every new registration through your link, you will receive bonuses.

Yes, if you want to connect more than 5 devices, you can create multiple accounts. However, all of them must comply with our terms and conditions.

If the device is disconnected from the network for more than 24 hours, it may reduce earnings or result in the cancellation of a portion of the reward.

Your reward depends on the amount of computing power provided and the time your device spends in active mode. The more powerful the device, the greater the reward.

Yes, you can earn up to 20% of the company's advertising fund for actively bringing in new users through referral links or promotional materials.

You can invite a partner through a referral link available in your personal account.

You earn a percentage from each new user you bring through your referral link.

You cannot participate in the advertising budget program or receive rewards without owning a license.

The ServX mobile application is available for Android and iOS devices. It allows you to manage your devices and licenses, as well as monitor profitability. The ServX mobile application downloads tasks received from our clients. Calculations are performed using the microprocessing capabilities of mobile devices. Each device receives a reward for completed tasks.

The app can be installed from Google Play or the App Store.

Initially, the ServX app will be available on Android. After some time, the app will also be available for iOS.

We recommend running the application when the device is connected to a power source. The app’s built-in mechanisms optimize the process to minimize overheating and energy consumption.

Yes, the ServX app periodically performs defragmentation to assess the available space on the device. This does not affect your personal files or system partitions.

The recommended minimum internet speed for stable operation is 4G or higher.

For stable operation in the ServX network, we recommend a minimum connection speed of 4G or higher. Lower speeds may cause delays in task processing.

At lower speeds, delays in task processing are possible.

Yes, but the device’s performance may decrease. For maximum efficiency, we recommend using the device for ServX when it is not being used for other tasks.

Devices running Android 8.0 and higher or iOS 11 and above are suitable. Devices must have at least 1GB of RAM.

After registration and purchasing a license, simply launch the app, connect your device to Wi-Fi or mobile data (3G or higher), and it will automatically begin performing computational tasks.

Tasks are updated every 15-30 minutes, depending on the task volume and your device's performance.

The app has a monitoring section where you can check the task status and performance data.

In the app's dashboard, you can view how much memory is allocated on your device for computations.

The app runs in the background and only uses the device’s available resources. During active device usage, the app temporarily pauses computations to avoid slowing down performance.

Yes, you can continue using the device for calls, messages, and other standard functions. The ServX app will pause computations if necessary to prevent overload.

If your device overheats, we recommend using it while connected to a charger. The app also has a built-in temperature control system and will automatically pause if overheating is detected.

The minimum memory allocation for task performance is 5 GB. You can choose how much memory to dedicate to computations.

If the device disconnects, it won't be able to send data or receive new tasks, temporarily stopping earnings. However, completed tasks will be saved and sent once the connection is restored.

The device must be active for at least 2 hours a day in calculations to receive daily compensation for the license.

Yes, you can set the operating hours in the ServX app, selecting the most convenient active times.

The workload is calculated based on the volume of tasks and the device’s power. The app optimizes CPU and GPU usage depending on the device’s current performance.

Data on device performance, completed tasks, uptime, temperature, and memory usage are transmitted. Personal user data is not shared.

Currently, devices are automatically assigned tasks based on their performance. In the future, the option to select specific projects will be added.

In theory, yes, but this may reduce the device’s performance and lower your earnings in ServX. We recommend using the device exclusively on the ServX network for maximum efficiency.

If your device is inactive for more than 10 days per month, this may result in lost earnings and license cancellation. We recommend keeping the device active for at least 20 days per month.

If your device is lost or broken, you can connect a new device to your account and continue working. However, earnings will be paused during the downtime.

The minimum recommended internet speed is 5 Mbps for stable data transmission. However, for optimal performance, a Wi-Fi or mobile connection with 4G or 5G is preferable.

Devices connected to the ServX network may be used for training neural networks and data processing. Machine learning is one of the key tasks that can be solved through distributed computing.

Yes, you can pause your device's participation in the network at any time via the ServX app. However, this may affect your earnings.

No, there is no limit to the number of devices you can connect to your account. However, each device must meet the minimum technical requirements and be registered in the system.

You can link a new device to your account through the ServX app. The old device can be deactivated or left connected if it will be used by another person.

The app automatically updates via the AppStore or PlayMarket. You don't need to manually download updates if automatic updates are enabled.

At this time, integration with other apps is not available. However, this feature may be introduced in the future as the project evolves.

Users who connect multiple devices can significantly increase their rewards, as each device generates profit based on its uptime and power.

We employ advanced data encryption methods, two-factor authentication, and conduct regular security audits, adhering to international data security standards such as GDPR.

Yes, ServX fully complies with GDPR requirements for users in the EU, as well as other international data protection regulations in the jurisdictions where ServX operates.

All client data is stored on servers with multi-level security, and we process it in accordance with our privacy policy, which fully complies with legal requirements. We use encryption and grant access only to authorized personnel.

1. Create a unique password for your account, with at least 12 characters, including uppercase and lowercase letters, numbers, and special characters. Do not use the same password for different services, especially financial ones.

2. Be sure to enable two-factor authentication (2FA). This adds an extra layer of protection when logging in.

3. Monitor suspicious activity. Check your transactions and account activity notifications. If you notice anything unusual, contact support immediately.

4. Keep your operating system and browser up to date, as new software versions often contain security vulnerability fixes.

5. Use trusted devices and networks. Avoid logging in through public Wi-Fi or on devices accessible by others. Use a VPN for additional protection when accessing the internet outside your home.

6. Never share your login credentials: username and password, with third parties. ServX will never ask for your credentials via email, messengers, or phone.

7. Be cautious of phishing emails and messages that seem suspicious or demand urgent action, especially if they contain links or attachments. Always verify the URL before entering your information.

8. Use antivirus software. Install antivirus and firewall software on your devices to protect yourself from malware and viruses.

9. Set up login and transaction notifications. Configure SMS or email notifications to receive updates on all account logins and transactions.

10. Regularly update your personal information. Ensure that your contact phone number and email are up to date to receive important service notifications.

These measures will help you significantly enhance your account security in the financial service.

No, ServX is not involved in cryptocurrency mining. We provide computational power for scientific research, data processing, and AI.

ServX is a legal decentralized platform. We operate strictly in compliance with the law and do not engage in illegal activities.

We use two-factor authentication, data encryption, and regular system security updates to protect user accounts.

We employ modern encryption methods, network and server-level protection, as well as regular security audits to prevent any cyberattack attempts or system breaches.

Only data related to the device’s technical specifications, performance, and task volume is collected. Personal data and user files are not affected.

All tasks performed by devices are pre-checked and distributed by the ServX system. We do not use device power for mining or illegal operations.

Yes, our service is registered as an official financial organization and operates in full compliance with the law. ServX is not a financial organization but operates in accordance with legal standards, ensuring the legality of transactions.

Documents are available for review on the official company website in the "Legal Information" section, as well as in public government registries.

We strictly adhere to international sanctions and restrictions, ensuring that our service is not used in prohibited jurisdictions or for illegal activities.

The user agreement is available on our website in the "Legal Information" section, and the documents are also provided during the mobile app installation and ServX registration process. We recommend thoroughly reviewing it before using our services.

Legal documents are updated as necessary to comply with legislation. All users are notified of any changes via email and pop-up notifications in the ServX mobile app.

Any disputes are resolved in accordance with the procedures outlined in our user agreement. In extreme cases, disputes are settled under UK law.

Complaints can be submitted through the Personal Account or the feedback form on the website. A response to the complaint will be provided within 7 business days.

ServX was founded in 2024 by a team of IT specialists and investors interested in the development of decentralized computing, led by CEO Peter Mikuzos.

The idea arose from the global need for computing power and the use of idle resources of mobile devices to solve complex tasks.

The core team consists of experienced professionals in IT, law, finance, marketing, cybersecurity, and neural network technologies. Key team members include: [names of founders, leaders, and their roles].

The team has many years of experience in the IT and financial sectors, ensuring the stable development of SX.

The ServX team currently consists of about 15 employees, including technical specialists in artificial intelligence (AI), lawyers, marketers, and customer support.

Yes, many team members hold professional certifications such as CFA, FRM, CISA, as well as qualifications in programming, cybersecurity, and neural network and AI development.

Yes, our experts frequently speak at international conferences and webinars, sharing insights and solutions from ServX.

Decisions are made based on user feedback, market analysis, and research. Our team actively integrates AI and neural network solutions to improve the user experience and ensure security.

We use neural network technologies to analyze user feedback, predict their needs, and automate and improve interactions with the service.

Our mission is to create distributed computing networks based on ARM devices to solve global challenges with minimal costs, while offering users the opportunity to earn rewards.

We collaborate with major IT companies working in cloud computing and distributed systems.

Yes, part of our efforts is aimed at supporting projects related to the development of science and technology for charitable purposes. Follow our social media for updates!

We are always open to talented professionals. Current job openings can be found on our website in the "Careers" section or on our social media channels.