Privacy policy

These Terms and Conditions ("Agreement") govern the participation of affiliates and partners ("Partner," "you") in the ServX Affiliate Program ("Program"). By participating in the Program, you agree to comply with these terms.

1. Introduction
   At ServX ("Company", "We", "Us"), we recognize the importance of your privacy and are committed to protecting your personal data. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure its security, in compliance with UK data protection laws and GDPR.
   By using our mobile application or website ( https://servx.ai ), you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services.
2. Information We Collect
   We collect different types of information to provide and improve our services:
   • Personal Data: Name, email address, payment information, and any information you provide during registration.
   • Technical Data: Device type, IP address, operating system version, and hardware information.
   • Usage Data: App interaction details, login times, and service usage.
   • Location Data: Subject to your consent, we may collect geolocation data.
3. How We Use Your Information
   We use your personal data for purposes such as:
   • Service Delivery: To operate our grid computing platform efficiently.
   • Improvement and Development: For analytical purposes, enhancing performance, and adding new features.
   • Security and Legal Compliance: To detect fraud, ensure security, and comply with legal obligations.
4. Data Sharing
   Your data will not be sold or shared with third parties, except:
   • With trusted partners to provide essential services (e.g., payment processing).
   • To comply with legal obligations.
   • If we believe in good faith that such disclosure is necessary to protect the rights of the company or users.
5. Data Retention
   We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Upon termination of use, your personal data will be securely deleted or anonymized, unless legal retention requirements apply.
6. Data Security
   We employ robust security measures, including encryption and access control, to safeguard your data from unauthorized access or misuse. While we strive to ensure the security of your data, no system is entirely foolproof, and we cannot guarantee absolute security.
7. Your Rights
   As a user, you have rights under the GDPR, including:
   • Right of Access: To request a copy of the data we hold about you.
   • Right to Rectification: To correct any inaccurate data.
   • Right to Erasure: To request the deletion of your data, under certain circumstances.
   • Right to Restriction of Processing: To limit how we process your data.
   • Right to Data Portability: To receive your data in a portable format.
   • Right to Object: To object to specific data uses, such as direct marketing.
   To exercise your rights, contact us at: [[email protected]].
8. International Transfers
   As a global service, your data may be transferred and processed in countries outside the UK and EEA. Where this occurs, we ensure appropriate safeguards, including standard contractual clauses and encryption, to protect your data in compliance with GDPR.
9. Third-Party Links
   Our website and mobile app may include links to third-party sites or services. We are not responsible for the privacy practices of these external sites. We encourage users to review their privacy policies before providing any personal data.
10. Children’s Privacy
    Our website and mobile app may include links to third-party sites or services. We are not responsible for the privacy practices of these external sites. We encourage users to review their privacy policies before providing any personal data.
11. Changes to This Policy
    We may update this Privacy Policy from time to time. Any significant changes will be communicated to users via email or through the app. Please review this page periodically for updates.
12. Contact Information
    For any questions or concerns regarding your privacy, please contact us:
    ServX Data Protection Officer
    Email: [[email protected]]
    Address: 167-169 Great Portland Street, London, England, W1W 5PF

1. Clarification on International Data Transfers: Explicit mention of data being transferred outside the UK/EEA and measures to ensure GDPR compliance.
2. Inclusion of Legal Terminology: More formal language to reflect IT giants’ standards.
3. Clear Explanation of User Rights: Detailed but user-friendly breakdown of GDPR rights.